Returns & Exchanges
At Rubber Co, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused products in their original packaging. We strive to make the process as seamless as possible to ensure your home shopping experience remains stress-free.
Return Process
- 1.Initiate Your Request
Log in to your account and select the order containing the items you wish to return to generate a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully place the items back into their original shipping box, ensuring all protective padding is included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping markers.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your original payment method will be credited within 5-7 business days.